Shipping policy

Shipping

All orders are processed Monday -Friday only. (Excl Public Holidays)

We do not ship to P.O. Boxes.

 

AUSTRALIA

Australia Post

Express 1-3 business days

Standard 3-5 business days (WA only)



$15AUD

$10AUD





 

INTERNATIONAL


10-24 business days

 

$10US



Duties and Taxes

GST is included in the retail price on all Australian orders.


International Orders may occasionally incur additional charges for tax and duties once they arrive at their destination. This cost is in addition to international shipping.


This additional cost is the responsibility of the customer, all import duties, customs and local sales tax levied by the country in which they’ve shipped to. Moufette cannot assume responsibility for late deliveries caused by third party carriers or local customs.


International Shipping

We ship to the following Countries

U.S.A.


How to track your order

Once we have received your order we will send you an order confirmation email.

Then you will recieve an email letting you know when your order is being prepared.

Once we have shipped your order we will send you a shipping confirmation email in which your tracking details will be detailed.

Please allow up to 24 hours for the tracking number to be active.

If you encounter any problems please contact us at info@moufette.com.au.